AI Assistant
FreeScout
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Sign in to manage your AI backend.
AI Assistant
FreeScout
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Overview
Knowledge
Admin
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Dashboard
Overview of your AI assistant activity.
Indexed Conversations
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API Calls Today
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Avg Response Time
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Recent Suggestions
Time Conversation Subject Confidence Draft
Knowledge Base
Browse, search, and manage indexed conversations.
Conv. ID Subject Mailbox Question preview
Add Conversation Manually
Bulk Import
Upload a JSON file to index multiple conversations at once.
Upload JSON
Array of objects with conversation_id, question, and answer fields.
Result
Settings
Current configuration and user management.
Configuration
Users
Email Role
Create User
FreeScout Module
Download and install the AI Assistant module for FreeScout.
AiAssistant Module
Download the installable module ZIP and extract it into your FreeScout Modules/ directory. Then go to Admin → Modules to activate it.